SHIPPING & RETURNS
SHIPPING & DELIVERY
Please verify that all of the shipping information you provide at the time of checkout is correct so that they are no issues getting you our product(s).
WE DO NOT SHIP OUTSIDE OF THE UNITED STATES
PRIVACY & SECURITY
We keep all customer information private for your security.
RETURNS & REPLACEMENTS
Should you have any issues with your product when it arrives, please contact us right away to help you with a return and/or replacement. Please contact us at (817) 563-6611.
- All refund return requests on items purchased through sousa-optics.com must be made within 30 days of purchase. Please email firstname.lastname@example.org to get more information about a refund return request.
- Refunds are only available on products ordered directly from sousa-optics.com. All other refunds must be requested directly from the purchasing source.
- Our products are guaranteed for life! Should you experience any technical issues please contact us through our SUPPORT page. We will assess if your item will require repair or replacement and provide you will the information needed to do so.
- For returns outside of 30 days, the customer is responsible for shipping.
Our products are available directly through our website, or through a multitude of dealer locations. For a location near you please check out our DEALER LOCATOR.
Should you require assistance ordering from our website, please call us directly at (817) 563-6611.
PAYMENT, PRICING & PROMOTIONS
To use a promotional coupon code, first, add the items you wish to purchase to your cart. You will apply the discount code in the field provided on the “cart” page. Should you have any issues redeeming your discount code please contact us at (817) 563-6611..
Special pricing and promotions may have time limits and other restrictions. Sousa Optics reserves the right to cancel a promotion at any time. Payment must be received before the product(s) will be shipped to the customer.